Refund Policy

Newton County Parks and RecreationYouth Sports & Programs - No Exceptions Will Be Made

  1. Prior to being assigned to a team, participant may receive a full refund upon return of all unsold raffle tickets. If any tickets have been sold, we will deduct that amount from your refund.
  2. Once teams are selected, participant may receive a refund of one-half (½) of the registration fee. A Refund Request Form must be completed and it is required that you come into the office to fill this form out. Our office is located at:
    Turner Lake Complex
    6185 Turner Lake Road, NW
    Covington, GA 30014
  3. No refund will be remitted once games begin. This applies even if your child has not attended practices or played in any games.
  4. Refunds for injuries/long term illness will be pro-rated. All refund requests must be made within one week of doctor's initial recommendation. All requests must be accompanied by a doctor's note.

Process

Participants requesting a refund should do so in person, and complete a Refund Request Form within one week of the last practice attended. We do not give refunds or credits from one year to the next or from one sport to another.

Once you have submitted your request form, our accounting department will process your request and a refund check will be mailed to the address we have on file. If your address has changed, please notify our staff when filling out your request so we can update our records. All refund checks will be made payable to the main account holder on your account. Please be aware that the accounting department only issues checks on the 1st or 15th of the month.

Please note: Filling out a Refund Request form is the only way to be eligible for a refund. Simply notifying your child's coach does not qualify you for a refund.

Thank you for your cooperation,
Newton County Recreation Commission